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The latest reports from users having issues in Erie come from postal codes 16509, 16506, 16505, 16503, 16504, 16550 and 16502.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 290,821 ratings
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Problems in the last 24 hours in Erie, Pennsylvania
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Erie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Erie, Pennsylvania
The most recent Spectrum outage reports came from the following cities:Erie.
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| City | Problem Type | Report Time |
|---|---|---|
 Erie | Internet | |
| Erie | Internet | |
| Erie | Internet | |
| Erie | Internet | |
| Erie | Internet | |
| Erie | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Erie, Pennsylvania
Latest outage, problems and issue reports in Erie and nearby locations:
- Uncle G. (@AndrewAngert) reported fromErie, Pennsylvania
@TRobo13 @Cawsegee @GetSpectrum If you ***** good enough you’ll get 6 months of free service. Been there, done that.
- Jesse G (@jgraffius) reported fromErie, Pennsylvania
@GetSpectrum After speaking with your reps I have to discontinue my service. Your company runs on stock holder greed and does not care about the customer.
- Dave Frank (@CoachDFrank) reported fromErie, Pennsylvania
@nuke3332 @DIRECTV My wife has outlawed me from speaking with the Time Warner/Spectrum/AlQaeda customer service people.
- Greg Santi (@Gregsanti) reported fromErie, Pennsylvania
@Ask_Spectrum Is there an outage of the spectrum tv app? It’s currently not working on any of my devices in my home.
- Greg Santi (@Gregsanti) reported fromErie, Pennsylvania
@Ask_Spectrum Is there an outage in the 16510 area? Internet quit working about 30 minutes ago
- James Gerboc (@jgerboc) reported fromErie, Pennsylvania
@Ask_Spectrum It takes two to have a disagreement. You are both putting customers in the middle of this. Contracts can be written so that customers continue to be supported while you work things out. What incentive is there for a solution if you can walk away from us?
- KU Jayhawks 2020 NCAA National Champs(28-3) (@TheRealAGreen) reported fromErie, Pennsylvania
@GetSpectrum is a just one big **** BAG company I swear man!
- Selena N. King (@SelenaNKing) reported fromErie, Pennsylvania
@GetSpectrum shame on you for not being more responsive when there’s a tech issue with my internet! I’m really supposed to wait until Sat to have it fixed?!?! #epicfail
- Jackie Mitchell (@jackiemitchellx) reported fromErie, Pennsylvania
@GetSpectrum is such hot garbage, too bad they have a total monopoly where I live so I'm stuck shelling out a sickening amount of cash just for basic internet.
- ❀ taylor ❀ (@taylorm11587) reported fromErie, Pennsylvania
@Ask_Spectrum hi cable box says retrieving channel info, how do we fix because if i can’t see who gets kicked off of DWTS i will not be happy
- ً (@1godbodyzay) reported fromErie, Pennsylvania
@Ask_Spectrum i have an outage in my area because of the snow can i get an ETA on when y’all gon come handle that
- Brian Slawin (@BenFrankBrian) reported fromErie, Pennsylvania
I've NEVER had a worse #CustomerService experience...EVER! Clearly communicated my billing issue and needed help. 2+ hours "On hold w/ @Ask_Spectrum" and barraged w/ sales pitches for add'l svc's. Condescending attitude and I have 0% confidence the issue is fixed. Errrggh!
- Meagan McHugh (@Meagan_McHugh) reported fromErie, Pennsylvania
@KHarv28 @Ask_Spectrum Omg!! NOT okay! Our service has been down for hours. Hope they get your bill figured out ASAP!!
- Goldman Snachs (@Lindquistt21) reported fromErie, Pennsylvania
@Ask_Spectrum internet is straight dog sh*t
- Michelle Simmons (@Michell67221892) reported fromErie, Pennsylvania
@GetSpectrum your service blows. Almost everyday I turn on my box it says your TV will be right with you. Always waiting to watch my TV.....#3 you suck. 15 minutes later I still see a black screen. I'm waitingfor the first day I can turn my TV on and actually see a TV show
- Irish Fae (@IrishFairy82) reported fromErie, Pennsylvania
@Ask_Spectrum update on NE OH outage would be nice. I work from home and could possibly lose my job.
- Dan Kinem (@dankinem) reported fromErie, Pennsylvania
@GetSpectrum you are the worst company I’ve ever dealt with. Constantly kicking me off apps saying I’m not authorized to watch a show when I 100% am. Then when I log out you aren’t even an option.
- James Gerboc (@jgerboc) reported fromErie, Pennsylvania
@GetSpectrum You guys need to get along with @Roku after having us purchase Roku devices for all our TV’s. I will find service another way instead of buying 7 new devices. And I’ll cancel my landline as well. Good luck. #customerfirst #youwilllose
- Jesse G (@jgraffius) reported fromErie, Pennsylvania
It's 12:50 am and like clock work my @GetSpectrum internet has gone down.
- Mariah Wolford (@MariahWolford) reported fromErie, Pennsylvania
@Ask_Spectrum I've been trying to get my new internet service set up for two day. My order was cancelled this evening by a worker named Dio and even though he said he was sending an installation kit to my house, I don't have another email confirming he replaced my order.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Bill Glenister (@bglenister) reported
@Ask_Spectrum Why is there no email address for concerns regarding Spectrum internet service? I will not hang out on the phone again. Over the last 2 days, I spoken to 7 tech people, all very nice, learned what bonehead things I did, and fixed it all. Still my service sucks!
- 👷🏾♀️ Black Woman in Construction x RED (@hustleBAE) reported
@Ask_Spectrum if you “can’t guarantee” my business has the operational internet service that we PAY FOR why do we pay for it?
- You can’t make this krap up! (@cantpretendtoo) reported
@TheRealGreg_S @tickerguy @Ask_Spectrum We had that location. Sales dropped 50% when we moved down beside the candy store. Part of the issue is Gatlinburg has almost no shoppers now after 7 pm. Drinking and partying. We used to be open and very busy until midnight.
- Patrick Thompson (@PThomp24) reported
@Ask_Spectrum Thanks. I know it’s not 10 am yet but can you tell whether or not service has been restored at my house yet? We must have it back by 11 am.
- Greg S (@TheRealGreg_S) reported
@tickerguy @cantpretendtoo @Ask_Spectrum Gatlinburg seems to be down still. I'm right on parkway beside Ripley's where the stupid spinning marble ball is... We look at be down at 1148.
- Mark Rikeroneous (@mcrinca) reported
@Ask_Spectrum I cancelled service and returned equipment on 7/12, and downgraded plan. My billing cycle ended 7/27. My new bill has me (pre)paying for cancelled/returned service and equipment. The Twitter CS agent tells me this is correct. It should show new price and a credit!
- Marty Millsaps (@MartyRuels) reported
@allvol4life @GetSpectrum @Ask_Spectrum I lost service all day last Thursday too! I’m trying to make a living here!
- SMT (@StaceyT65596911) reported
@Ask_Spectrum still no service. Can't wait for the auto generated apology and no actual information of when service is anticipated to be restored. #easttennessee #noservice #customerservicesucks
- gary sweeper (@SweeperGary) reported
@Heathenldy1 @Ask_Spectrum if you call support, the message now states there is a fiber cut, but my neighbor has charter and his internet is working so.....
- CJ (@thecjmatthews) reported fromFlorissant, Missouri
@GetSpectrum always with great customer service. #sarcasm
